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Safe Digging Is In Your Hands

What You Need To Know To Protect Underground Utility Lines Before Starting Any Digging Project
Homeowners
Excavators
Members

Resources To Keep You Safe When Digging

Contact JULIE

How To Contact JULIE

pre-marking

Pre-Marking

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JULIE Essentials Training

Positive Response

Positive Response

Excavation Safety Resource

Excavation Safety Resource

RTE

Remote Ticket Entry

Remark/Extend/View

Remark/Extend/View

notification timeline

Notification Timeline

What The Flags Mean

What Do The Flags Mean

5 Steps To Safe Digging

Striking an underground utility line can knock out critical services, cause serious damage, harm those around you, or even cost you your life. Reduce the chance of accidents and protect your community and yourself by following the five steps to safe digging.
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Never Put Yourself At Risk

Nationwide, damage occurs to underground utilities every few minutes. You can prevent this from happening simply by contacting JULIE before you dig to request that member utility companies mark their buried lines for FREE. Every Project. Every Time.
Submit a Locate Request
How to Contact JULIE
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Questions? We’ve Got Answers

Did you know that digging for fence posts is the #1 cause of residential underground utility line damage in Illinois? Read about projects that require you contact JULIE before you dig and what your responsibilities are under Illinois law.
FAQs
Pro FAQs

Service Laterals

Starting January 1, 2026, an Illinois law goes into effect requiring any existing service lateral that is completely replaced or newly installed to be made locatable by electromagnetic or other equally effective means for marking the location of the service lateral.

More About Service Laterals
Learn About the Law

JULIE’s Damage Prevention Managers (DPMs) promote safe digging best practices across Illinois through safety presentations, toolbox talks, and more.

Find a DPM In Your Area

Wait until all underground utility lines have been marked to start digging. Look for paint and flags on your property, and check your notification for a start time.

What do the Flags Mean
Locating underground utility lines is not an exact science, that’s why it’s essential to learn how to dig carefully within the tolerance zone.
What is the Tolerance Zone?

JULIE: Illinois' FREE Notification Service To Prevent Underground Utility Damages

Whenever you’re planting, building, adding, or fixing anything outdoors, remember Illinois law requires you have underground utility lines on your property marked before you start digging. Contacting JULIE before you dig is a free service that could save you time, utility repair costs, and even your life. You can submit a Locate Request online or over the phone, 24 hours a day, 7 days a week, 365 days a year.
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