Receiving Devices
Members have the option of receiving their locate requests via printer, email, fax machine or manual transmission. Every JULIE member is responsible for ensuring their ticket receiving device is operational 24 hours a day/7 days a week.

Locating Your Underground lines
Each JULIE member is responsible to mark their own underground lines with paint or flags within two working days, excluding Saturdays, Sundays and holidays. The following APWA Uniform Color Code should be followed for the staking and/or marking of the location of a buried utility line.


JULIE requires member companies and their subcontractors to provide free locating and marking of underground lines. Policy #02-05 reads as follows:

All JULIE members and their subcontractors, when they are performing locating and marking of the approximate location of their underground lines for excavation work, shall provide this service at no cost to the excavator.  Members may continue to charge a fee for any services involved with the Design Stage Request only.

Positive Response
If a JULIE member has no underground lines in the immediate area of the excavation, they are required by law to communicate this to the excavator within two working days. This notification can be done by:

  • Face-to-face communication
  • Phone or phone message
  • Fax machine
  • Posting or marking in the excavation area using the APWA approved color for your utility with "OK", "NO" or "CLEAR"

Waiving Their Right To Positive Response
In some instances, excavators may waive their right to positive response.  If the excavator has chosen to do this, it will be indicated on the locate request. In this situation, member companies DO NOT have to positively respond if their underground lines are not in the excavation area.

NOTE: This call-back waiver applies only to normal notice locate requests.  All members must respond to emergency locate requests.    


JULIE members are responsible to mark their own underground lines with paint or flags following APWA Uniform Color Code.  The sites below are sources for paint and flags.




Blackburn Marking Flags & Marking Products








Utility Safeguard